Last Wednesday and Thursday, I attended a company sponsored training called “Teaming with Passion”. It was a course aimed at our front-liners, who deal with interesting customers everyday. Being a pre-sales technical consultant, I too attended the course and here I’d like to write a brief summary of what I had learnt.
Up until very recently, I had been chiding the concept of positive attitude, power words, inner strength etc. I thought I did not need them, and all of them are common sense, and discoverable upon needs. How wrong I was !
The exact reason I did not need any emotional help or encouragement before was because I did not push myself enough that time. Now with bigger responsibility, with performance being measured in sales figure, I am getting more and more serious at work. Stress level is high, and I cant sleep easily.
What I found most helpful from the course was about positive thinking. Heck, positive thinking is so obvious that I feel ashamed that I care about it too much here. But, during the course, we had to keep shouting “I am mental warrior”, “You are your energy”, “Today is a grrreat day” and so on. We (the front-liners) also sang unity-themed songs together, keep shouting the support each other, look at the eyes of our learning partner while talking to him/her. I suppose this kind of training system is what Neuro-Linguistic Programming (NLP) is all about, although I know too little about it to write here factually.
People cried tears of joy. Connections renewed among colleagues, and created among strangers.
When the course started, I mumbled to myself, “Am I going to be brainwashed here?” I’ve been to quite a number of sales-themed training/seminar, although being more technically inclined by profession and interest. LOL, my worry was unwarranted. I am now “brainwashed” and see nothing wrong with that.
Well, too busy to continue blogging, but if you were also like me before, dismissing self-help, motivation and encouragement as common sense or unimportant, you may want to check whether you have pushed yourself enough.